Service

AI & Automation

We build AI capabilities into existing operations — document processing, retrieval-augmented assistants, classification, and workflow automation — with evaluation and guardrails from day one.

Core stack
LLM integrations · RAG · AI agents · Python · TypeScript

Start from the operation, not the model

The question is never “where can we add AI”. It is “which repetitive, expensive, judgement-light work is currently consuming the team’s week”. Once that is named, the technology choice is usually obvious and often boring.

Where this pays off consistently

  • Document and email processing. Extraction, classification, routing, with review for exceptions only.
  • Internal knowledge retrieval. Grounded answers over your own documentation, contracts and tickets.
  • Support and operations assistance. Draft-first workflows where a human approves the output.
  • Long-tail engineering work. Migration assistance, test generation, code archaeology.

Guardrails are part of the build

Every AI feature we ship comes with an evaluation set drawn from real historical cases, structured output validation, cost and latency monitoring, and a clear boundary marking where a human must sign off.

Case studies

Where this work shows up

Problem, constraint, decision, consequence. No vanity metrics, no logos we are not allowed to name.

All case studies

Sample contentSample engagement. Illustrative scenario used while the site is in build — not a named client project.

saas2026
  • Python
  • TypeScript
  • LLM integrations

01B2B SaaS company with a large support operation (sample scenario)

AI-Assisted Operations Platform

Document intake and support triage moved to a draft-first AI workflow with human approval, measured against an evaluation set built from two years of historical cases.

  • Routine classification and extraction handled as drafts, with review rather than authoring
  • Quality tracked as a published accuracy metric per task type, not an impression
  • Python
  • TypeScript
  • LLM integrations
  • RAG
  • Vector databases
data and analytics2025
  • Java
  • Kafka
  • PostgreSQL

02Analytics provider in the retail sector (sample scenario)

High-Load Data Processing System

A nightly batch pipeline that had outgrown its window, re-architected into an incremental streaming system with correctness checks that alert before customers notice.

  • Processing moved from a single nightly window to continuous incremental updates
  • Single-day reprocessing without re-running the full pipeline
  • Java
  • Kafka
  • PostgreSQL
  • Redis
  • Docker

FAQ

AI & Automation — common questions

01How do you decide whether AI is the right tool?

We look for high-volume, judgement-light, text- or data-heavy work with a tolerant error budget and an existing human review step. If the task fails those tests, deterministic software is usually cheaper and safer.

02How do you handle accuracy and hallucination?

Retrieval grounded in your own data, structured outputs validated against a schema, an evaluation set built from real historical cases, and explicit human review on anything with financial or legal consequence.

Start a conversation

Need this kind of work?Start here.

Tell us what you are trying to build, fix or decide. If we are not the right team for it, we will say so and point you somewhere better.

Typical first step: a 30-minute call, then a short written assessment.